OSI Student Assistant

Position Summary

Under direct supervision of the Administrative Secretary and the Director, the Student Assistant provides administrative, clerical, and programmatic support for the Office of Student Involvement. This position supports daily office operations, assists with major campus events, contributes to marketing and engagement efforts, and helps foster a welcoming and inclusive campus environment. The role is a general support ("catch-all") position requiring flexibility, initiative, and strong interpersonal skills.

Essential Duties And Responsibilities

• Provide front-facing customer service to students, faculty, staff, and visitors
• Answer phones, respond to emails, and relay information in a professional manner
• Perform clerical tasks, including filing, data entry, and document preparation
• Assist with Eagle Communications submissions and related processes
• Maintain organized office systems and records
• Presents to prospective students during UE days
• Assist with the coordination, setup, execution, and breakdown of campus events, including but not limited to: IGNITE Welcome Back Bash, HUB Fair, Christmas Tree Lighting, Festival of Nations, End of Year Bash
• Provide on-site support to ensure events run efficiently and successfully
• Assist with social media promotion of campus events and activities
• Create engaging, creative content to increase student participation
• Support outreach efforts to enhance campus involvement

Minimum Qualifications

• Strong attention to detail with the ability to think creatively
• Demonstrated clerical skills, including filing, organization, and typing
• Proficiency in Microsoft Office Suite, Canva, Eagle Connect
• Experience with or knowledge of social media platforms
• Strong verbal and written communication skills
• Ability to provide excellent customer service in a diverse campus environment
• Ability to maintain confidentiality and handle sensitive information appropriately
• Reliability, accuracy, and flexibility in a work setting

Preferred Qualifications

• Bilingual or multilingual abilities
• Proficiency in Adobe Creative Suite

Knowledge, Skills, And Abilities

• Ability to interact positively and professionally with the campus community
• Ability to communicate clearly and effectively in person, via phone, and in writing
• Ability to manage multiple tasks in a fast-paced environment
• Strong organizational and time-management skills

Physical and Mental Demands

• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to sit for extended periods while working on a computer
• Ability to lift and carry up to 35 pounds
• Mental alertness and sound judgment when handling confidential information

Working Conditions

Office environment with frequent interaction with students, faculty, and staff. Occasional evening and weekend hours required for campus events.