Osceola Magic Global Partnerships Manager

About the role

The Osceola Magic is committed to fostering a deep understanding between both parties in the interview process. The interview process typically involves a three-step approach, occasionally extended based on the role's complexity.

What We Offer You

• 18 days of personal time off per year + 13 holidays (totaling 30 paid days off)
• Hybrid work model, casual attire on non-game days, learning and development opportunities, Employee Resource Groups (ERGs), company-sponsored events, volunteer opportunities, and outings for all employees
• Fantastic benefits package including medical, dental, vision, 401(k) with company matching, mental wellness resources, subsidized gym memberships, maternity & paternity leave
• Culture built on Community, Innovation, Legendary, and Teamwork!

Quick Summary About the Global Partnerships Manager Role

The Global Partnerships Manager is responsible for generating new revenue through long-term partnerships with local and regional brands. Key responsibilities include prospecting and generating business, creating proposals, managing activations, and maintaining relationships with partners.

What the Global Partnerships Manager Will Do

• Possessing the ability to research and network within the business community to sell marketing platforms such as signage, print, promotions, community involvement, and hospitality
• Developing dynamic proposals that align with the Osceola Magic's brand while maintaining integrity
• Creating new sales opportunities and activation presentations for partners, and tracking proof of performance
• Acting as the primary point of contact for selected partners, providing consistent communication and excellent customer service
• Delivering high-quality activations for partner assets throughout the season, collaborating with Marketing and Game Operations departments on creative assets, and integrating them with Osceola Magic's business
• Maintaining detailed records in CRM to support sales and execution efforts
• Fostering and maintaining positive relationships with the client base through various touchpoints including phone calls, emails, and in-game/appointments
• Collaborating with Orlando Magic Legal to develop contracts and ensuring proper business protocols for partnerships
• Working closely with the Ticket Sales Team, Osceola Heritage Park Staff, and other game staff to enhance the game day experience for all fans
• Generating reports for internal stakeholders

Requirements

• Bachelor’s degree preferred or equivalent work experience required, with a minimum of two (2) years of proven sales or related work experience
• Bilingualism is highly valued
• CRM experience is strongly preferred
• B2B sales experience, particularly in the sports or entertainment industry, is strongly preferred
• Ability to work all Osceola Magic home games plus a select number of non-Magic events, including evenings and weekends, and be on-call as necessary
• Proficiency in Microsoft Office products and other related computer skills
• Ability to meet tight deadlines and work under pressure
• Strong organizational, time management, and attention to detail skills
• Excellent verbal and written communication skills, with a focus on business writing
• Ability to prioritize and manage multiple tasks/projects
• Ability to work independently without supervision, be self-directed, and demonstrate initiative
• Strong team synergy skills and ability to collaborate with others regardless of direct authority
• Excellent interpersonal relationship-building skills and the ability to make good judgments and decisions
• Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on departmental priorities

Physical Requirements

None