OS&D Representative
A. Duie Pyle, Inc. · West Chester, PA · 2 mo ago
OTHRFull-time
A. Duie Pyle is a family-owned and operated company since 1924, built on core values of integrity, service first, and empathy. We are dedicated to exceptional customer service and empowering our employees' success.
About the role
This position performs quality control inspections on freight shipments, fields calls about delivery discrepancies, and contacts customers to resolve problems.
Responsibilities
- Field calls from Drivers regarding delivery discrepancies
- Contact customers and other terminals to resolve OS&D problems
- Assist in projects as needed by terminal management
- Scan and type OS&D related bills
- Assist in inspecting and tagging OS&D freight on the dock
- Provide backup to appointments and bring backs
Qualifications
- Ability to interface effectively with Pyle personnel and customers
- Previous dock and/or warehouse operations experience preferred
- Strong communication skills; ability to demonstrate a customer-first mentality
- Strong attention to detail
Benefits
- Weekly pay every Friday via direct deposit
- 9:30 AM start, Monday–Friday
- Paid vacation, PTO, and annual holidays
- Medical, Dental, Vision, and Life Insurance
- 401(k) with Company Match
- Annual Profit Sharing (100% employer paid)
- Short Term and Long Term Disability
- Wellness Programs for yearly benefits discount