Orthopedic Medical Assistant-Capital Ortho Lanham Med
About the role
The Orthopedic Medical Assistant works in an ambulatory setting providing assistance to Physicians/Physician Assistants and their patients. The role involves rooming, educating, and helping patients during their visit, as well as assisting with minor procedures, casting/splinting, and suture/staple removal. The position requires delivering stellar customer service in all patient interactions and collaborating in a cooperative, friendly, and results-oriented manner with practice staff and physicians.
Responsibilities
- Assists the Orthopedic Physician, PA/NP with management of fracture reduction, dislocations, and application of casts/splints.
- Applies slings, ace wraps, crutches/canes, immobilizers, plaster, fiberglass and preformed splints; instructs patients in their proper care/use.
- Removes casts, splints, and other orthopedic devices.
- Assists with fitting orthotic devices when necessary.
- Obtains patient vital signs and documents them accurately in the medical record.
- Enters patient health history accurately and meets departmental initiatives and metrics within the patient’s chart.
- Interviews, triages, and prepares patients to facilitate smooth flow.
- Demonstrates clinical competency and problem-solving in patient care, performing indirect and direct care in accordance with departmental policies and procedures.
- Assists patients with activities of daily living if necessary.
- Prepares equipment for and assists providers in minor office procedures; provides general assistance to providers and staff as needed.
- Removes sutures or staples; applies and removes bandages and dressings.
- Properly disposes of medical waste.
- Demonstrates and educates patients on general exercises as ordered by the provider.
- Ensures sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms.
- Processes the ordering of clinical supplies in accordance with practice standards.
- Maintains a high level of professionalism and establishes a positive rapport with every patient by demonstrating key components of AAMC’s Service Excellence Framework (iCare).
Educational/Experience Requirements
- High school diploma or GED required; documentation of graduation from an accredited training program preferred.
- Customer service experience preferred.
- Knowledge of anatomy, physiology, and medical terminology preferred.
- Cardiopulmonary Resuscitation certification required.
Working Conditions, Equipment, Physical Demands
There is reasonable expectation of exposure to blood-borne pathogens.
Physical Demands – Medium work: Must be able to exert up to 50 pounds of force occasionally, and/or move up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to sit, stand, lift, bend, and move intermittently during work hours, with the ability to stand for long periods. Must be able to speak, hear, read, and write English clearly. Must have the mental capacity to work in an organized, independent manner and exercise good judgment. Must demonstrate a professional and courteous disposition and strong communication skills. Must maintain a clean, neat, and friendly appearance.
Benefits
- Medical, Dental, and Vision Insurance
- Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
- Paid Time Off
- Tuition Assistance
- Employee Referral Bonus Program
- Paid Holidays
- Disability and Life/AD&D Insurance for full-time employees
- Wellness Programs
- Employee Assistance Programs
Pay
$21—$26 USD