Orthodontic Regional Manager - Rock Dental Brands

Job Duties

• Consistently and effectively communicate company objectives to all practice team leaders.
• Manage practice teams towards maintaining acceptable operational and human resource standards.
• Enforce processes for practices to have accountability expectations on a consistent basis based on KPIs.
• Ensure KPIs set in conjunction with the VP of Clinical Operations are maintained by all practice units.
• Manage clinics to operate within a budget set forth in communicated KPIs.
• Ensure all practice managers, doctors, & teams greet, engage, and manage the flow towards an outstanding customer experience.
• Set and manage stores measurable results related to customer service, and have regular conversations with teams regarding customer service.
• Conduct training on a consistent basis in each practice regarding all relevant to human resources, compliance, and technical training.
• Conduct regular inspections.

Qualifications

• 3 - 5 years business management experience.
• College degree preferred or equivalent experience.
• Strong Communication Skills with both staff and doctors.
• Attention to Detail.
• Able to apply analytics results to process improvement and strategic thinking.
• Able to travel 60% - 70% of the time if needed.