Orthodontic Practice Manager - Birmingham Orthodontics

About the role

The Clinic Manager is the foundation of Birmingham Orthodontics success. Through consistent daily monitoring, and weekly reporting, the Clinic Manager is the front-line supervisor and business manager. In summary: the Clinic Manager has the overall responsibility for planning, organizing, directing and coordinating the work and resources involved in running a service-oriented healthcare practice. The goal is to ensure the company vision is attained, the values are upheld, and a dynamic environment is created.

Responsibilities

• Provide day-to-day leadership to the practice
• Partner with Regional Manager to execute business objectives and provide insights on execution
• Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
• Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
• Assist front office team as needed in presenting post-exam consultations and financing options
• Partner with the Recruiting team to identify, select, and hire high performing candidates
• Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed
• Create and manage weekly team member schedules and labor costs

Qualifications

• Exceptional customer service experience
• Intermediate Google Suite proficiency, specifically Sheets & Documents
• 3-5 years Management Experience, preferably in a Dental or Medical clinic setting, especially in a multi-specialty office

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge or use of an orthodontic practice management software
• CPR-BLS, RDA, or other related dental certifications

Skills

• Excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Strong management and leadership
• Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

Benefits

• Competitive pay and monthly bonus structure
• Growth and advancement opportunities for leadership roles
• Paid Time Off
• 401(k)
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Supplement Life Insurance for you or your dependents
• Uniform and Shoe Stipend