Orthodontic Operations Manager

Key Responsibilities

• Lead and mentor Treatment Coordinators, ensuring consistent, compassionate, and effective patient communication and treatment presentation
• Oversee orthodontic office operations, including scheduling, patient flow, billing, insurance coordination, and financial arrangements
• Manage budgets, financial reporting, and operational efficiency to support sustainable growth and profitability
• Drive innovation and process improvements through technology integration and workflow optimization
• Ensure compliance with legal, regulatory, and quality standards across the department
• Build and maintain a positive, motivated team culture, fostering collaboration, high morale, and accountability
• Partner with clinical and executive leadership to align departmental operations with overall practice goals
• Monitor performance metrics, patient satisfaction, and key performance indicators to inform strategy and improvements
• Represent the orthodontic department in strategic planning and community outreach initiatives

Qualifications

• Bachelor’s degree required; Graduate degree (MBA, MHA, or related) preferred
• Proven leadership experience in orthodontics, dentistry, or healthcare operations
• High emotional intelligence with a track record of motivating and leading teams
• Strong analytical and problem-solving skills with business acumen in financial and operational management
• Excellent communication and interpersonal skills, with a patient- and family-centered mindset
• Tech-savvy and comfortable with EHR/EDR, practice management software, and digital scheduling systems
• Bilingual (English/Spanish) a plus

Pay

$60,000 - $80,000 annually, commensurate with experience and qualifications

Schedule

Flexible schedule to accommodate the needs of the department and patients