Ortho Receptionist

Responsibilities

• Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and/or concerns according to company policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• Perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDMS
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Qualifications

• Some training or experience in using multi-line phones and computers