Orlando Market Leader (Water/Wastewater)

Brown and Caldwell is seeking an Orlando Market Leader to advance our presence, reputation, and growth throughout the Orlando and Central Florida municipal water and wastewater market. This leadership role offers the opportunity to shape one of Florida’s most dynamic and rapidly growing regions while partnering with local governments and utilities to address critical water infrastructure challenges.

About the role

The Orlando Market Leader will establish a strong internal and external leadership presence, build trusted relationships within the Central Florida water community, and serve as Client Service Manager for select key clients. This role requires balancing client needs, investment decisions, workforce planning, project delivery objectives, and financial performance to achieve sustainable growth. The successful candidate will drive market performance through strategic decision-making, effective resource management, and a commitment to operational excellence while fostering an environment focused on engagement, collaboration, accountability, and career development.

Active participation and leadership within Florida’s water industry is expected, including involvement in Florida WEA/WEF, the Florida Water Resources Conference (FWRC), and local or regional DBIA chapters.

Responsibilities

• Grow our business by meeting the demands of an evolving market, balancing company resources for growth and delivery, and improving development and career advancement opportunities for employees.
• Optimize organizational health by focusing on hiring, developing, retaining, engaging, and allocating talent.
• Support Area Directors in managing operations, including staffing levels, overhead allocation strategies, operational metrics, strategic and business planning, and process improvements.
• Build and sustain strong, deep, and sincere relationships with clients—ensuring they continue to choose Brown and Caldwell as their preferred partner.
• Operate with passion, collaboration, and optimism by inspiring others, pursuing continuous improvement and innovation, demonstrating good judgment, ethical decision-making, and delivering high-impact results.
• Recruit, develop, and engage talent—recognizing that talent is the foundation of our business and key to continued growth.
• Lead the development and implementation of a market sector strategic business/action plan by identifying market drivers, trends, and client needs.
• Play a critical role in identifying and developing new opportunities, preparing effective technical proposals, and taking an active leadership role in securing profitable business with new and existing clients.
• Drive market sales to meet year-over-year goals.
• Identify and develop key clients, serving as Client Service Manager (CSM) for select clients while supporting other CSMs in advancing relationships and converting opportunities into revenue using Brown and Caldwell’s Plan To Win capture strategy.
• Make new client Go-No Go (GNG) decisions based on financial stability and market sector strategy.
• Make final pursuit GNG decisions and support select pursuits through client relationship development and strategy participation.
• Develop and expand client relationships to generate repeat business throughout the project lifecycle and across all services provided by Brown and Caldwell.
• Communicate change and business decisions across the area and organization.
• Support the development and delivery of the market or area business plan by collaborating with Area, Growth, Project Delivery, and Business Unit leadership to meet planned/forecasted goals for total revenue, net revenue, total direct labor (DL), and indirect labor (IDL).
• Participate in strategic business planning processes and bottom-up annual budgeting.
• Lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability.
• Support workload planning, performance management, and team operations to align resources with business priorities.
• Adapt and execute additional assignments based on evolving needs.

Requirements

• Minimum of 10 years’ experience in roles of increasing responsibility, including operational management of a division or similar Profit and Loss center.
• Profit and Loss center leadership experience.
• Experience in environmental consulting, engineering, construction, and operations industry.
• Previous leadership experience and experience mentoring employees.
• Experience growing services within established market areas.
• Experience in annual business planning, strategy development, and implementation.
• Experience managing a large portfolio with a substantial impact on the business.
• Experience managing successfully within a similar division-based business model.

Preferred Qualifications

• Demonstrated success leading municipal water and wastewater business development, client service, and project delivery within Florida.
• Established relationships within the Orlando and Central Florida municipal water and wastewater market.
• Experience serving as Client Service Manager for key municipal utility or local government clients.
• Strong business acumen, including experience with business planning, financial performance, resource management, and market-level decision-making.
• Proven ability to hire, build, lead, mentor, develop, and retain high-performing teams and future leaders.
• Experience developing and executing strategic market growth plans and leading major pursuits or capture efforts.
• Active participation in Florida WEA/WEF, FWRC, DBIA, or similar industry organizations.
• Knowledge of Florida water, wastewater, reclaimed water, resiliency, and infrastructure funding programs.
• Florida PE license or ability to obtain Florida licensure.

Skills

• Ability to lead with influence, driving the achievement of strategic objectives.
• Deep knowledge of business and financial principles, demonstrating an aptitude for profit and loss management.
• Strong financial acumen, budgeting, and resource allocation knowledge.
• Proven track record of hiring and/or building high-performing teams and leaders.
• Excellent coaching, development, and leadership skills at all levels.
• Solid interpersonal skills and a motivated self-starter and team player.
• Well-organized, detail-oriented, and strong prioritization skills.
• Ability to work independently and in a team/virtual environment.
• Ability to lead others through influence in a consistent, positive manner.
• Demonstrated financial acumen, including financial responsibility within the market area and associated market sectors.
• Ability to effectively mentor employees.
• Excellent written and verbal communication skills, with the ability to communicate effectively across varied audiences.

Education

Bachelor’s degree in engineering, Business or Construction Management, Science, or equivalent experience required.

Pay

The anticipated starting pay range for this position is $144,000 - $196,000, based on the employee’s primary work location, skills, experience, and education. These ranges may be modified in the future.

Benefits

• Comprehensive benefits package promoting employee health, performance, and success, including medical, dental, and vision insurance.
• Short and long-term disability, life insurance, and an employee assistance program.
• Paid time off, parental leave, and paid holidays.
• 401(k) retirement savings plan with employer match.
• Performance-based bonus eligibility.
• Employee referral bonuses.
• Tuition reimbursement.
• Pet insurance and long-term care insurance.