Orientation Program Coordinator

About the role

The Orientation Program Coordinator will lead the coordination of transition programs for first-year and transfer students, with specific focus on orientation planning and student leader development. The Coordinator will also assist with the organization and execution of new students and assist with parent/family orientation programs.

Responsibilities

• Work closely with the Assistant Director to design and implement orientation programs offered to new students prior to the beginning of each semester.
• Support programmatic efforts during First year and Transfer Orientation, including but not limited to set up, leading Orientation Leader debrief meetings, providing effective customer service to all participants, and facilitation of sessions.
• Clock in the scheduling of events by making arrangements for food services, facilitators and rooms for the programs to accommodate student needs.
• Aid in the assembly of program materials (e.g., giveaways, daily schedule of events, handouts, evaluations, planners, promotional materials, etc.).
• Communicate with campus partners to confirm participation of guest speakers and panelists for First year and Transfer Orientation sessions.
• Help prepare presentation materials (i.e., slide shows) to ensure accurate, coherent and consistent information.
• Work with the Parent and Family Programs Coordinator to ensure Parent and Family Orientation runs concurrently and is aligned with the student orientation schedule.
• Support the Parent and Family Programs Coordinator with parent/family programming and programmatic efforts as needed.
• In collaboration with the Program Director, develop and facilitate annual New Student Convocation including creation of the schedule, confirming participation from campus partners and community members, supervising event logistics, and involving the SJSU Administration.
• Support the involvement of campus partners in orientation by coordinating input and timing as well as directing presentation format to ensure accurate, coherent and consistent information.
• Write and edit content for the SJSU online orientation platform, Spartan Link, collaborating with campus partners and the Parent and Family Programs Coordinator to ensure information is accurate and relevant for both students and parents/families.
• In consultation with the Assistant Director and NSFP staff, update and maintain the New Student and Family Programs website and social media.
• Assist the Administrative Support Coordinator with preparation of program materials utilizing the Next Steps database including name tags, parking permits, student groups, rosters, etc.
• Work with the Assistant Director to conduct assessment of the student orientation programs. Conducts surveys and focus groups geared to understanding the needs of the new students and develops plans for removing obstacles to first year student success.
• Research and present information on best practices in orientation, transition, retention and the first year experience.
• Assists with planning and execution of comprehensive training programs for undergraduate student staff to be properly oriented and integrated into the overall work of New Student and Family Programs.
• Serve as the work lead for student staff (Orientation Leaders), supporting First year and transfer programs.
• Lead the recruitment and selection process of the Orientation Leader staff.
• Design and facilitate the Orientation Leadership UNVS 199: Orientation Leadership Studies course, Orientation Leader Retreat, and Orientation Leader Final Training in collaboration with the Assistant Director.
• Plan and lead weekly Orientation Leader meetings in collaboration with the Assistant Director.

Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.
• Three years of progressively responsible professional student services work experience.
• A master’s degree in Counseling, Higher Education, or Student Affairs may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.