Organizational Operations Specialist

About the role

The Organizational Operations Specialist supports NOAA's Office of Response and Restoration (OR&R) knowledge management, organizational information management, and operational continuity initiatives through coordination, analysis, and implementation of standardized knowledge-sharing processes and collaboration systems.

Responsibilities

• Coordinate and support OR&R’s transition from multiple file storage systems to a centralized Google Drive platform in collaboration with OR&R divisions and IT personnel;
• Afford assistance with development and implementation of standardized Google Drive folder structures, file organization practices, naming conventions, permissions management, and information accessibility standards;
• Coordinate with division teams to identify existing file storage practices, operational needs, and information-sharing requirements to support migration planning and implementation;
• Support development of project timelines, migration priorities, communication plans, and workflow processes associated with the Google Drive transition initiative;
• Afford assistance with tracking migration progress, documenting organizational requirements, identifying process improvements, and supporting resolution of information management issues during implementation;
• Afford support for onboarding, training, and user adoption efforts related to Google Drive usage, organizational file management practices, and collaboration tools;
• Afford support for development and maintenance of standardized organizational workflows, knowledge-sharing practices, and internal communication systems to improve information accessibility and operational efficiency;
• Afford coordination of organization and maintenance of shared information resources, including Google Drive environments, intranet content, SOP repositories, continuity binders, and other operational documentation systems;
• Afford coordination with leadership, program staff, operational teams, and IT personnel to support future information management initiatives, organizational modernization efforts, and operational readiness activities;

Requirements

• Bachelor’s degree in Knowledge Management, Information Science, Business Administration, Organizational Development, Communications, Public Administration, Library Science, or related field;
• 5-7 years of professional experience in knowledge management, organizational operations, program coordination, enterprise collaboration systems, records management, or related fields;
• Experience supporting organizational change management, user adoption initiatives, or enterprise system implementations preferred;
• Familiarity with Google Workspace applications, shared drive administration, cloud-based collaboration systems, and digital information management practices;
• Experience developing or maintaining organizational documentation, SOPs, continuity resources, intranet content, or knowledge-sharing systems preferred;
• Strong organizational, analytical, project coordination, and stakeholder communication skills;
• Ability to coordinate multiple concurrent projects, prioritize tasks, and work collaboratively across organizational teams and divisions;
• Ability to analyze organizational workflows, communication processes, and information-sharing practices to identify opportunities for improvement;
• Familiarity working with IT personnel and understanding enterprise digital collaboration environments preferred;
• Familiarity with web-based content management systems preferred.

Qualifications

• Experience in a similar role preferred;
• Strong interpersonal and communication skills;
• Ability to work independently and as part of a team;
• Proficiency in Microsoft Office Suite;
• Knowledge of data management and information security best practices;
• Ability to manage multiple projects simultaneously;
• Ability to adapt to new technologies and systems;
• Ability to maintain confidentiality and handle sensitive information.

Skills

• Google Workspace applications;
• Cloud-based collaboration systems;
• Data management;
• Information security;
• Project management;
• Stakeholder communication;
• Organizational change management;
• User adoption initiatives;
• Enterprise system implementations;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;
• Internal communication systems;
• Organizational workflows;
• Continuity resources;
• Intranet content;
• SOP repositories;
• Continuity binders;
• Operational documentation systems;
• Leadership;
• Program coordination;
• Enterprise collaboration systems;
• Records management;
• Knowledge-sharing practices;