Jobs · Information Technology · North Carolina

Organizational Effectiveness Program Manager

Spectrum · Charlotte, NC · 2 days ago
On-siteInformation TechnologyFull-time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you passionate about optimizing organizational effectiveness through innovative HR programs? Spectrum seeks a skilled HR Program Manager to lead enterprise-wide initiatives focused on performance management and employee surveys. This role shapes how the company measures, enhances and supports employee performance and engagement, directly influencing business outcomes. How You’ll Make An Impact Support the planning, coordination, benchmarking and administration of HR programs across all business units, managing timelines, milestones, risks, and change requests. Particilar focus will be in two areas: Performance Management Support the performance management team and process (goals, mid-year and annual reviews) including system design, training materials, resources, HR support, reporting and analyticsFollow established program management standards and maintain project documentation, status reports, and decision logsHost project meetings and facilitate HR training sessionsCreate and analyze reports, dashaboards and data throughout the performance cycleCollobarte with stakeholders and share knowledge about HR programsPartner with HRT to support system testing, implementation, and optimization for performance management processes Employee Surveys Support all company-wide employee survey programs (recruiting experience, onboarding, employee engagement, and exit surveys) including survey approach, design, management, trends, mailbox management, data analysis, and enhancementsHost project team meetings, identify appropriate tools, and leverage internal and external resources to ensure timely completion of projectsPartner to develop survey program materials including project updates, meeting and training decks, communications, user documentation, and results presentationsCollaborate with project team to facilitate HR and Leader training sessionsPartner with HRT to support system access for users and audit reportsSupport vendor partnership, contracts, and financials for survey program Required Qualifications What You’ll Bring to Spectrum Education Bachelor’s degree in HR Management, business or related field or equivalent combination of education and experience Experience 1+ years of HR-related experience1+ years of project management experience Skills Experience supporting or managing HR programs and initiatives across multiple stakeholdersWorking knowledge of talent acquisition, performance management, learning and development, total rewards, HR operations and HRIS platformsFamiliarity with program management methodologies, change management principles and governance practicesStrong analytical skills with experience tracking program metrics, reviewing HR data and supporting compliance-related requirements Skills Preferred Qualifications Working knowledge of Oracle and Medallia platforms KGN342 2026-81100 KGN342 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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