Organizational Change Management Consultant | Organizational Change Manager

Job Summary

Key Responsibilities

Required Qualifications

Preferred Qualifications

The ideal candidate will have a strong background in change management principles and a proven ability to influence across organizational levels.

• Change Planning & Execution:
  • Define and implement comprehensive change management plans aligned with organizational objectives.
  • Conduct impact assessments and recommend appropriate engagement strategies.
  • Deliver across all change domains including stakeholder engagement, readiness, communication, training, and reinforcement.
• Stakeholder & Cross-Functional Collaboration:
  • Develop and maintain strong relationships with executive sponsors, program teams, and functional leaders.
  • Partner with Field Readiness, Enablement, and Business Change Management (BCM) teams to ensure cohesive change execution.
  • Collaborate across business and IT teams to drive alignment and support.
• Communication & Training:
  • Design and execute communication strategies using a variety of formats such as email, PowerPoint, videos, and infographics.
  • Assess training needs and support the development of training content to ensure user readiness.
• Continuous Improvement:
  • Leverage feedback and lessons learned to refine change plans.
  • Audit strategies based on evolving business requirements and program developments.
• Metrics & Reporting:
  • Establish, monitor, and report on key change indicators including adoption rates and readiness metrics.
• Post-Implementation Support:
  • Provide ongoing support post-deployment through training updates, office hours, and communication checkpoints.

Required Qualifications

• Minimum 5 years of experience in organizational change management.
• Demonstrated experience managing change involving people, processes, and technology.
• Strong grasp of change management methodologies and principles (e.g., Prosci, ADKAR).
• Exceptional communication skills—both written and verbal—with experience across various mediums (email, newsletters, PPT, video).
• Proven ability to engage and influence cross-functional teams, including business and IT stakeholders.
• Experience planning stakeholder engagement and driving end-user adoption.
• Strong analytical skills to assess readiness and measure success.
• Comfortable working in ambiguous, fast-paced environments with shifting priorities.

Preferred Qualifications

• Change Management Certification (e.g., Prosci, ACMP).
• Experience with Adobe Creative Suite, especially for visual storytelling.
• Intermediate to advanced graphic design capabilities.
• Familiarity with enterprise collaboration tools (e.g., SharePoint, Wiki platforms).
• Experience supporting large-scale, enterprise-level programs.
• Exposure to change enablement platforms/tools.