Jobs · Consulting · Illinois

Organization Change Manager, Products Industry

Accenture · Chicago, IL · 5 days ago
Consulting$94k–$294k/yrFull-time

About the role

We Are Talent and Organization partners with clients to co-create the workforce of the future, combining deep human insight with data, digital innovation, and Generative AI. We help organizations make better, faster decisions using AI-enabled insights; equip people with modern tools and clear roadmaps to do their best work; and design human-centered, digital employee experiences that drive engagement and performance. We develop forward-thinking leaders who can lead effectively in an AI-augmented workplace and navigate change with confidence. Our team is at the forefront of talent, HR, and organizational consulting, supporting clients across AI-enabled skilling and reskilling, talent strategy, leadership development, employee experience, and change management.

Responsibilities

  • Support clients through large-scale reinvention efforts, including reimagining work, workforce models, and human-centered experiences in environments shaped by data, automation, and Generative AI
  • Lead and design enterprise change programs, helping clients execute and sustain change in contexts where ways of working, roles, and skills are evolving rapidly alongside advances in technology and AI
  • Partner with clients to define and enable how GenAI is used across the organization, addressing readiness, skills shifts, workforce impacts, and responsible use while reinforcing clear human accountability and governance
  • Use quantitative and qualitative data, analytics, and AI-enabled insights to assess readiness, track adoption and behavior change, and inform decisions and course correction
  • Design agile, future-ready change strategies that enable new ways of working, including operating models where humans and digital tools work together seamlessly
  • Apply human-centered design principles to co-create change solutions and personalized change journeys that can be scaled through digital and AI-enabled approaches
  • Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact
  • Help clients build lasting, scalable change capabilities so they can continuously adapt as technologies, business models, and ways of working evolve
  • Contribute to Accenture business development through proposals, storytelling, and building trusted client relationships

Requirements

  • Minimum 5 years of experience as a consulting practitioner
  • Minimum 3 years of Organization Change Management experience
  • Minimum of 2 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
  • Minimum of 2 years of experience in the Products industry (Consumer Goods, Retail or Travel preferred)

Qualifications

  • Applied experience using Generative AI (GenAI) to deliver organizational change work, including: using GenAI-supported analytics and insights to understand workforce dynamics, readiness, adoption, sentiment, and behavior change; generating, testing, and tailoring communications and manager enablement content at speed and scale; supporting GenAI-enabled learning, reskilling, and knowledge sharing within organizations; enabling responsible GenAI adoption through clear change approaches, governance, and human accountability
  • Experience leading or working in human + digital teams, where Generative AI is actively used to analyze information, generate content, and support decision-making—while ownership, judgment, and accountability remain clearly human
  • Experience designing, implementing, and scaling HR and Talent processes (e.g., workforce planning, learning, performance, skills) in technology-enabled environments
  • Familiarity with AI-enabled HR and workforce tools, including workforce analytics, skills platforms, automation, and future workforce design
  • A demonstrated commitment to staying current on the capabilities, limitations, risks, and governance of emerging technologies—and translating them into practical, ethical, and sustainable ways of working for clients

Skills

  • Strong leadership and change management skills
  • Ability to leverage data, analytics, and AI-enabled insights to inform decisions and guide action
  • Experience with Generative AI and its applications in organizational change
  • Experience with human-centered design and agile methodologies
  • Excellent communication and interpersonal skills

Benefits

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Pay

Annual Salary Range: $94,400 to $293,800

Schedule

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

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