Organ Donor Coordinator

About the role

Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence. This role involves coordinating organ donations and transplants, ensuring proper communication and adherence to transplant center protocols.

Responsibilities

• Communicates in an active, positive, and effective manner to all team members and outside organization partners while facilitating the critical events of recovery and transplantation.
• Collects the appropriate data necessary for decision-making regarding organ acceptance/decline for transplant and communicates with the organ procurement agency and as well as the physicians/surgeons to relay donor and/or recipient information accurately and timely to support the transplant event.
• Identifies and responds to the psychosocial needs of the transplant candidate/family/caregivers during the pre-operative and peri-operative phases of transplantation.
• Facilitates the organ recovery process according to transplant center protocol, ensuring proper review of donor verifications (surgical time-out) prior to recovery with a recovery surgeon.
• Coordinates timing of events with procurement team and OPO, and provides timely notifications at specified time-points throughout the recovery and transplant process.
• Maintains CMS and OPTN compliant documentation throughout the phases of the process, including but not limited to logistics documentation, procurement and transplant verification forms, Human Leukocyte Antigen (HLA) requests, HIM-required consents, organ donor disclosure, and recovery transplant reporting records.
• Ensures adequate tissue typing material is recovered for each organ and tissue and archiving as well as inclusion of vascular grafts as required with packaged extra renal organs and tissue.
• Ensures proper documentation of extra-renal organ and tissue anatomy and abnormal findings and kidney anatomy, measurements, and abnormal findings.
• Operates within Centers for Medicare & Medicaid Services (CMS), OPTN, Health Insurance Portability and Accountability Act (HIPAA) regulatory compliance throughout the recovery and transplant event processes.
• Maintains and submits accurate data for hospital-based statistics and regulatory agencies such as UNOS/UNET, CMS, and Medicaid to ensure proper department financial management, compliance with all governmental reporting requirements, and proper quality outcomes monitoring.
• Utilizes appropriate supply inventory to ensure supply costs are maximized. Follows protocol for transportation logistics to maintain expenses in alignment with quality management. Submits variances timely to management for proper billing management.
• Participates in department initiatives for quality and process/performance improvement. Works in collaboration with the team to provide solutions by participating in department projects and shared governance activities. Provides staff and community education in the areas of transplant and organ donation. Participates in department donor awareness events, educational opportunities, and community activities.

Qualifications

• Three years of healthcare experience, one year which must be in direct patient care/contact or Organ Procurement Organization.
• Prefer Transplant related experience.
• Licensure and Certifications: Certified Surgical Technologist (CST) or Certified Surgical First Assistant (CFA).