Ordinance Enforcement Officer

Under the direction of the Ordinance Enforcement Manager, the Ordinance Enforcement Officer regulates and ensures compliance with City, County, and State laws and ordinances as they relate to public health, safety, and welfare; addresses property maintenance, graffiti, blight, and other public nuisances.

Responsibilities

• Patrols, inspects, and takes action to ensure compliance with municipal ordinances and regulations.
  • Patrols city to identify code violations at residential, business, and institutional properties.
  • Receives and promptly responds to complaints of potential code violations.
  • Conducts field investigations and premise inspections to identify and document violations.
  • Makes findings, gathers evidence, and reports violations of hazardous conditions, safety, sanitation, and health issues.
  • Communicates with property owners and/or tenants to review and educate regarding code requirements in person, via phone, email, and mail.
  • Issues warnings, correction notices, and citations to ensure code compliance.
  • Coordinates with other city departments (police, fire, community development) and agencies (health department).
  • Maintains case logs and records related to inspections and enforcement activities.
  • Prepares documentation for cases proceeding through court for resolution.
  • Testifies and presents evidence in court hearings.
• Oversees abatements of nuisance properties.
  • Ensures properties creating a nuisance, safety, or health hazard are addressed.
  • Exhausts all education and enforcement processes prior to pursuing abatement.
  • Identifies abatement problems, including unsecured vacant buildings and property.
  • Directs hiring and work of others to clean up, secure properties, and remove nuisances.
• Supports other City programs, departments, divisions, and outside agencies as needed.
  • Participates in joint enforcement and problem-solving, including SSL Community Impact Team (COMMIT).
  • Attends meetings and joint inspections to serve as a resource to other City departments, divisions, and outside agencies.
  • Connects residents with volunteer groups to clean up neighborhoods and properties.
  • Participates in community events to educate the public on the role of code enforcement.
  • Fulfills GRAMA requests for government records.
• Other duties as assigned by manager or department Director.

Requirements

• Graduation from high school or GED equivalent and two years of experience in a related field, or any equivalent combination of related education and experience.
• Preferred related fields include code enforcement, zoning enforcement, law enforcement, public safety, criminal justice, building inspection, environmental health inspection, public administration, or planning.
• Must possess or obtain within one year of start date: Utah Ordinance Compliance Association (UOCA) certification.
• Must possess a valid state driver’s license or obtain one prior to employment.
• Pepper spray certification—required to attain.

Skills

• Knowledge of how to research and apply local, county, and state ordinances and regulations.
• Knowledge of methods, policies, and procedures for issuing notices, citations, and Notices of Violations.
• Skill in communicating effectively, both verbally and in writing.
• Skill using professional business communication techniques and in communicating with diverse cultural and socioeconomic groups.
• Skill in customer service and relating to people in stressful situations.
• Skill in effective conflict management methods.
• Skill establishing and maintaining productive working relationships with colleagues and the public.
• Skill in decision-making using independent judgment and analyzing situations to make appropriate decisions.
• Skill in properly handling confidential information and files.
• Skill in word processing, spreadsheets, office machine usage, and the operation of computers, mobile electronic devices, and other industry-related software.
• Ability to accurately detect, document, and report violations and hazards.
• Ability to follow standard procedures for documenting, reporting, and file management.
• Ability to prepare and present evidence and follow procedures necessary for administrative law court hearings.
• Ability to work independently, including solo encounters with property owners or tenants.
• Ability to work outdoors, sometimes in unpredictable conditions.
• Ability to establish and maintain positive and effective working relationships with colleagues and the general public.
• Ability to comply with all city policies and regulations, including safety and risk management standards.
• Ability to be punctual and accountable for all hours worked, both inside and outside the office.

Physical Demands

• Occasionally required to reach with hands and arms.
• Frequently required to sit, talk, hear, stand, and walk.
• Occasionally required to use hands to operate objects, tools, or controls; climb, balance, stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Regularly works in outside weather conditions.
• Occasionally works in uncertain or precarious places.
• May be exposed to stressful human behavior.
• Noise level in the work environment is usually moderate.