Order Verification Associate
Who Are We?
FDH Aero is a trusted global supply chain partner for aerospace and defense companies, providing end-to-end supply chain solutions for OEM and aftermarket customers. With more than 55+ years of experience and operations in 14 countries, we bring expertise across Commercial, Defense, Space, Business Aviation and Cargo through our specialized business divisions, Electronics, Hardware, Commercial Aftermarket, and Defense Aftermarket. For more information, please visit the FDH Aero website.
About the Role
The Order Verification Associate is an experienced position that ensures order accuracy and inventory integrity under moderate supervision. This associate collaborates with warehouse and shipping teams to resolve fulfillment issues, assists in training new associates, and contributes to process improvement initiatives.
Responsibilities
- Verify orders with moderate supervision, measuring and weighing items with equipment to ensure quality and accuracy and identifying minor deviations from specifications
- Conduct detailed quality inspections and document results
- Collaborate with warehouse and shipping teams to resolve fulfillment issues, such as delayed shipments or incorrect packaging, using analytical input to suggest solutions
- Assist in training new associates on verification processes, providing hands-on guidance and demonstrating proper procedures for aerospace components
- Interpret customer-specific instructions and internal documentation to ensure orders meet unique requirements
- Cook up with sales teams to clarify customer requirements for non-portal account holders, ensuring accurate order fulfillment
- Identify and report discrepancies, such as incorrect items, quantities, or labeling issues, before shipment. Utilize warehouse management systems (WMS) or other tracking tools to confirm order accuracy
- Maintain accurate records of verified orders and discrepancies for reporting purposes
- Aid in process improvement initiatives to enhance accuracy and efficiency
- Maintain an organized work area by keeping aisles clear, properly storing materials, and adhering to safety and organizational standards
- Follow all safety protocols and participate in safety training sessions
Requirements
- High school diploma or equivalent
- 1-2 years of order processing, warehouse or inventory management experience, or equivalent on-the-job training
- Ability to work independently with moderate supervision while maintaining attention to detail
- Strong team collaboration skills with the ability to assist and guide less experienced associates
- Effective verbal and written communication skills to document findings and provide training support
- Basic analytical and problem-solving skills to address order and inventory discrepancies
- Commitment to adhering to safety protocols and quality standards with a focus on continuous improvement
Qualifications
- U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required
- ITAR Requirement 120.15. Some positions will require current U.S. Citizenship due to contract requirements
Skills
- Attention to detail
- Problem-solving
- Teamwork
- Communication
Benefits
At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable. We Are Looking For The Order Verification Associate is an experienced position that ensures order accuracy and inventory integrity under moderate supervision. This associate collaborates with warehouse and shipping teams to resolve fulfillment issues, assists in training new associates, and contributes to process improvement initiatives.
Pay
Compensation and benefits are competitive and commensurate with experience. Please see the FDH Aero careers page for details.
Schedule
Full-time position available.