Order to Cash Analyst

Responsibilities

• Ensure strong cash flow and customer compliance across assigned accounts, reporting directly to the Credit Manager within the Invoice to Cash team.
• Review daily orders on credit hold, assessing risk to release or hold shipments in line with group credit policy.
• Partner directly with commercial teams, supply chain partners, and external retail customers to resolve payment deductions, ensure invoice adherence, and protect DSO targets.
• Set and update customer credit limits and risk categories using external financial intelligence and group historical data.
• Lead root‑cause analyses on invoice discrepancies and operational bottlenecks across order‑to‑cash touchpoints.
• Build automated dashboards to track aged debt, unidentified remittances, and master data accuracy.
• Support credit integration for new brand acquisitions and assist in deploying next‑generation financial tools.

Requirements

• Problem‑solving mindset, analytical rigor, and collaborative approach to credit management.
• Financial Acumen: solid grasp of accounts receivable, credit risk assessment, and order‑to‑cash workflows.
• Data Analytics & Reporting: ability to manipulate datasets and track performance indicators using Excel and Power BI.
• Stakeholder Management: strong interpersonal skills to navigate sensitive commercial discussions and partner cross‑functionally across Finance, Sales, and Supply Chain.
• Process Optimization: drive to identify root causes, streamline daily routines, and improve standard operating procedures.
• Authorization to work in the United States on a full‑time, permanent basis is required; no immigration sponsorship offered for this role.

Skills

• Operational familiarity with ERP systems such as SAP or credit management software like HighRadius.

Benefits

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

Schedule

Being present in the office three days a week is considered an essential function of all office‑based roles for eligible full‑time employees.