Order Processor

About the role

The Order Dispatch Specialist will act as a superuser by prioritizing and executing the wave plan while creating and maintaining reports of daily data communication transactions. The Order Dispatch Specialist will be the primary contact for troubleshooting and conducting diagnostic testing to resolve problems. The Order Dispatch Specialist will also aid in coordinating orders with customer service, operations and transportation, tracking the progress of waves, releasing work to the floor, and maintaining an open line of communication with the operations management team as well as assist in making and clearly communicating, key business decisions.

Functions

• Develops, analyzes, modifies and executes the Wave Plan to ensure predetermined ship schedules are met for all customers while maintaining a level workload of activity across all shifts
• Prioritizes daily schedule and create reports as needed to monitor, track and measure performance at all levels
• Provides technical assistance as a superuser while conducting diagnostics to investigate and resolve problems
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources or locate and leverage the appropriate external resources to solve problems as needed
• Documents procedures and solutions for help desk issues
• Works closely with Transportation and Customer Service teams to evaluate truck loads, fill expedite requests, and/or change routing
• Works closely with Inventory teams to ensure inventory integrity when replacement product is needed to fill an order
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maintains an open line of communication with the operations management team
• Maint