Order Processing Technician - CAM - CCM

About the role

Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable. We deliver roofing, insulation, waterproofing, and architectural systems for commercial and residential projects using a focus on innovation and continuous improvement to solve today’s challenges. We’re equally committed to our people, prioritizing safety, inclusion, career growth development, tuition assistance, and excellent benefits. With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do meaningful work and shape the future of building solutions; apply today and come grow with us.

The Order Processing Team processes all orders by creating and/or interpreting manufacturing drawings, creating manufacturing instructions, and generating an accurate bill of materials for production to assure accuracy, reduction of scrap and errors, and enabling exceptional customer experience. This role partners with various departments such as engineering, production, sales, customer service, accounting, scheduling, inventory, and shipping.

Expected work environment: office environment within a manufacturing facility which will expose you to various temperatures and manufacturing noise. PPE will be regularly required for this position. Travel minimal (up to 10%).

Responsibilities

• Fully understand the impact and sources of processing errors and non-conformance issues and take ownership of errors and immediately disclose and correct.
• Review and coordinate manufacturing drawings, interpret blueprints, understand purchase orders, and read quotes to prepare for order processing.
• Assure all bill of materials documents, print approvals, sales orders, and shop drawings/instructions are accurately created for manufacturing.
• Deliver exceptional customer service to both internal and external customers.
• Communicate interdepartmentally on orders, freight issues, errors, and specific customer needs.
• Provide support to the team as requested/required.
• Other duties as assigned.

Skills

• Proficient in order processing processes, systems, and software programs including PCS, Excel, AutoCAD, SolidEdge and RADAN.
• Excellent interpersonal and communication skills; able to communicate verbally and in writing.
• Ability to solve problems.
• Establish and maintain cross-functional relationships through excellent communication.
• Demonstrates a continuous improvement mindset through feedback, embracing change, and positive attitude.
• Comply with all safety and work rules/regulations.
• Willingness to learn and develop.
• Strong attention to detail and the ability to compare/contrast documentation/materials for accuracy.
• Advanced mathematical skills with the ability to measure and calculate within 1/64th of an inch.
• Strong computing skills including proficiency in Microsoft Outlook, Word, and Excel.

Qualifications

• Required: High School Diploma
• Required: Minimum of two years in a comparable drafting or engineering position.
• Preferred: Technical certification or associate’s degree in manufacturing drawing/interpretation, drafting, or engineering.

Benefits

• Safety prioritization
• Inclusion
• Career growth development
• Tuition assistance
• Excellent benefits

Schedule

Schedule typically 1st shift, Monday through Friday. Flexibility to work overtime.