Order Management Specialist (Order Entry)

About the role

The Order Management Specialist supports the needs of the business by meticulously handling order entry, coordinating work orders and truck schedules, managing inquiries via email, ensuring timely order fulfillment, and strategically documenting project details. This role is 100% on-site.

Responsibilities

• Input customer orders into the ERP system
• Facilitate order expediting for the sales department
• Generate and schedule work orders for the warehouse
• Address customer service inquiries concerning orders, predominantly via email
• Guarantee timely and budget-conscious delivery of all orders
• Strategize and document all elements of a designated project
• Perform other duties as assigned

Requirements

• Excellent verbal and written communication skills
• Extremely proficient in Microsoft Office Suite
• Excellent organizational skills and attention to detail
• Time management skills with a proven ability to meet deadlines
• Able to function well in a fast-paced and evolving environment

Preferred Education and Experience

• A high school diploma required
• A bachelor’s degree preferred
• Prior customer service and/or project management experience is preferred
• Prior experience in a distribution, warehouse, or light manufacturing environment is a plus

Skills

• Strong office administration skills
• Precise data entry abilities

Benefits

Be part of a dedicated, family-owned business with a proven track record of success and a deep commitment to its employees. Enjoy generous Paid Time Off (PTO) and paid holidays to maintain a healthy work-life balance. Benefit from comprehensive medical, dental, and vision insurance—100% covered for the employee by Kinter, with no payroll deductions. Secure your future with our fully employer-funded pension plan (contributions start after 1 year, fully vested after 5 years, with no deductions from your paycheck). Unlock long-term growth potential and opportunities to advance within the company.

Pay

The pay range for this role is fixed at $50,000 to $60,000 annually, commensurate with experience.

Schedule

This position is 100% on-site.

Location

Kinter is located on the outskirts of Waukegan, just minutes from Gurnee and Wadsworth. Office and warehouses are located off IL Route 41, which makes the commute easy from surrounding towns.