ORDER MANAGEMENT COORDINATOR

Seeking an experienced, detail-oriented Order Management Coordinator who understands the full order lifecycle, from order entry through shipment, delivery, and follow-up. This role works closely with customers, distributors, sales teams, warehouses, carriers, and internal departments to ensure orders are entered accurately, released on time, and delivered according to customer expectations. This is a strong opportunity to join a stable and growing organization where accuracy, communication, teamwork, and follow-through are valued.

Responsibilities

• Processing customer orders received through email, EDI, CRM, and web-based ordering systems.
• Entering, updating, and maintaining sales orders, purchase orders, forecasts, pricing, quantities, inventory availability, and delivery details in the ERP system.
• Coordinating order releases, outbound shipments, transfers, delivery scheduling, and shipping documentation with warehouses, carriers, sales, and shipping teams.
• Providing customers and distributors with order confirmations, shipment updates, backorder notices, delay updates, and delivery status information.
• Resolving order discrepancies, shipment issues, returns, RMAs, stock rotations, and customer account questions in a timely and professional manner.
• Preparing order, inventory, sales, and aging reports while supporting administrative and clerical needs as required.

Pay

$22 to $26 per hour, depending on experience.

Schedule

Monday through Friday, 8:00 AM to 5:00 PM.

Benefits

For temporary assignments lasting 13 weeks or longer, the company offers major medical, dental, vision, and 401k benefits, as well as any statutory sick pay where required.

Location

Paramount, CA. 100% onsite.