Order Generator and Estimator - MetroKraft Interiors

About the role

FLSA Status: Non-Exempt

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

Responsibilities

• Receiving customers and their inquiries/calls and directing them accordingly
• Pricing/Quoting jobs per drawings from sales representative
• Preparing all necessary paperwork for a complete order
• Preparing installation packages
• Supporting project managers and service technicians with inquiries, tracking materials/specs, and gathering customer specifications and selections
• Process and track parts to finish orders
• Making revisions to initial drawings and designs from sales representative
• Coordinating with installation scheduler to pre-schedule parts
• Coordinating with installer to confirm completion of delivery/missing parts
• Track and process Job Completion Certificates
• Assisting with daily, weekly, and monthly reporting, as directed
• Assisting with scheduling, as directed
• Estimating and 20/20 design

Requirements

• High School Diploma/GED
• Excellent computer skills
• 20/20 Design Program experience a plus
• Ability to adapt to a variety of environments, tasks, and responsibilities
• Client-Focused
• Critical Thinking Skills
• Dependable
• Detail-Oriented; Thorough
• Strong Communication Skills; both written and verbal
• Strong Organizational Skills and able to prioritize tasks accordingly
• Self-Starter and able to work independently as needed

Physical Demands

• Ability to sit at computer monitor for long periods throughout the day

Work Environment

• General working conditions
• Office Environment
• May have to meet tight deadlines

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching