Order Fulfillment Clerk (Seasonal)

Duties and Responsibilities

• Adheres to and exemplifies behaviors aligned with company core values.
• Fosters a sense of teamwork and collaboration.
• Ensures all employees are treated consistently, fairly, ethically, and respectfully.
• Consistently follows departmental directions and adheres to all product specifications, food safety and quality.
• Fulfills (picks, packs, and ships) all orders accurately and in a timely manner.
• Follows standard operating procedures to ensure that production requirements and standards are consistently met.
• Efficiently assembles orders while following quality standards.
• Rotates among duties within the order fulfillment area including, picking, packing, shipping label printing, ice gel/shipping supplies replenishment, “makes” production, and pallet building.
• Maintains workstation in a clean and organized condition.
• Moves product using the WMS System and assist in conducting cycle counts.
• Examines and verifies products across multiple stages of the fulfillment line to ensure correct item, counts and labels.
• Safely conducts pre/post-operational daily tasks including ordering finished products, completing daily order and inventory logs, and replenishing shipping supplies.
• Absorbs and processes customer packing slips/invoices based on fulfillment processes (products, box type, and gel ice / no gel ice orders).
• Performs quality control of orders to ensure errors are corrected before reaching fulfillment production.
• Distributes master pick lists and packing slips to designated fulfillment production areas.
• Communicates suggestions, ideas, and solutions to management to improve current operations.
• Performs all other Order Fulfillment related tasks as assigned.
• Performs other duties as assigned including housekeeping of common areas.

Education/Experience

• High school diploma or equivalent.

Skills

• Represent the company brand image and share aloha to all customers, business partners, and co-workers at all levels throughout the company.
• Strong work ethic and the ability to prioritize task.
• Strong attention to detail with the ability to multitask in a fast-paced work environment.
• Strong communication and teamwork skills.
• Customer service oriented with a positive attitude.
• Able to read and understand various documents, forms, and reports.
• Basic arithmetic and computer skills.

Physical Demands

• Able to stand/walk for up to 8-10 hours.
• Frequent lifting, pushing, pulling, grasping, bending, and stooping, and squatting and repetitive motions.
• Able to work flexible hours and overtime as required, including nights, weekends, holidays and extended hours.
• Continuously lift and/or move up to 25 lbs.