Order Entry Technician
About Us
Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life. At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role
The Order Entry Technician is primarily responsible for handling the accurate and efficient entry of orders into our electronic medical records system (EMR). This includes reviewing orders for accuracy, inputting specific order details into the EMR, and coordinating with other teams or departments to ensure timely processing and delivery.
Minimum Qualifications
- High School Diploma or GED
- Experience/Education: 1 year of pharmacy technician experience
Essential Functions
- Review and verify order details received for accuracy and address and escalate any issues or discrepancies.
- Ensure orders are entered accurately, following guidelines and standard operating procedures.
- Request updated orders for current patients, escalating order clarifications as needed.
- Responsible for communicating order changes or new orders to pertinent staff members.
- Maintains ongoing requests to ensure the appropriate follow-up is completed in a timely manner.
About the Benefits
- Competitive Compensation
- Comprehensive Medical Insurance
- Dental and Vision Insurance
- Company Life Insurance
- Voluntary Life and Disability Insurance
- Additional Voluntary Supplemental Plans
- Flexible Spending Account (Medical and Dependent Care)
- Health Savings Account
- 401K Retirement Plan
- Employee Assistance Program (EAP)
- Employee Discounts
- Ramsey Smart Dollar Program
- Referral Program
- Tuition Assistance
- Paid Time Off
- 8 Paid Company Holidays
Patient Advocacy Statement
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive. Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands
- Frequently stand, walk, sit, bend, twist, talk, and hear.
- Occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include reading, distance, computer, and color vision.
- Talking and hearing are essential to communicate with patients, vendors, and staff.
Other
- All employees must uphold the confidentiality of protected health information and follow all HIPAA policies.
- This position has access to sensitive information and a breach of information may be grounds for immediate termination.
- We are an equal-opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.