Order Entry Specialist

About the role

This position is responsible for handling all Order Entry and Order Management tasks. Order management, EDI and processing transactions between company, customers and suppliers. This position requires the ability to troubleshoot technical issues by applying analytical thinking and knowledge. This position will also be a critical support function to the DC & Logistics teams.

Responsibilities

• Perform Data Entry and Order Management tasks
• Run and archive daily data management reconciliation reports
• Review reports for completeness and accuracy
• Coordinate responses to inquiries on submitted information
• Complete ad hoc support requests
• Monitor and maintain system inputs such as customer information, order quantities, ship windows and more related fields
• Perform reconciliation on missing fields and can gather necessary data needed to ensure completeness of tasks
• Monitor inbound and outbound electronic documents and provide tracking information
• Must be detail-oriented, reliable, have a sense of urgency and hit deadlines
• Accepts and provides constructive coaching and feedback
• Creates and maintains clean and organized database
• Performs other duties and tasks as needed upon request by management

Requirements

• 1+ years' experience in Order Management, EDI and or similar field
• GED, High School Diploma
• Microsoft Excel & Word required
• NetSuite preferred
• Ability to effectively and professionally communicate both verbally and written
• Must be willing