Order Entry Administrator

Element has an opportunity for an Order Entry Administrator to perform order entry of incoming test requests and other scheduled tasks under the direction of the Office Manager or detailed procedures. Perform technical review of client POs to ensure compliance.

Responsibilities

• Receive and process all incoming shipments
• Review customer purchase orders (POs) for accuracy and compliance with company and project requirements
• Convert customer POs into active projects within the company system
• Coordinate project release and communicate project requirements to department managers
• Process revised purchase orders (POs) for work in progress, updating system records and notifying appropriate department managers of changes
• Collaborate with internal staff to resolve project-related issues and ensure timely completion
• Manage order book administration, including routine customer follow-up and status updates
• Serve as the primary customer liaison for account creation, maintenance, and general account inquiries
• Coordinate outgoing shipments of customer samples, ensuring timely and accurate delivery
• Greet visitors, vendors, and delivery personnel while maintaining a professional front office environment
• Process customer payments
• Perform a variety of administrative tasks to support daily business operations and management needs
• Organize and maintain filing systems for completed projects

Requirements

• High school diploma (or equivalent)
• Minimum of three (3) years of office administration and customer service experience
• Familiarity with Microsoft Office / D365
• Excellent communication skills
• Excellent attention to detail and strong written communication
• Adaptable and flexible in approach
• Ability to lift and move up to 35lbs
• U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. 1324b(a)(3), or U.S. Government export authorization is required

This position requires access to export-controlled commodities, technical data, technology, software, and services. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Office of Defense Trade Controls, or other applicable government agency.

Pay

$24–$31.25/hr, depending on experience.

About the Company

Element is one of the fastest-growing testing, inspection, and certification businesses in the world. Globally, we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together, we share an ambitious purpose to ‘Make tomorrow safer than today.’ When failure in use is not an option, we help customers make certain that their products, materials, processes, and services are safe, compliant, and fit for purpose.

From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists supports customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail, and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.