Orchard & Guest Experience Associate

Responsibilities

• Greet and assist guests upon arrival, providing information about farm activities.
• Oversee peach picking and agricultural areas, ensuring guests understand picking techniques and orchard guidelines.
• Engage with visitors in the activity yard, assisting with farm-themed games, educational stations, and seasonal activities.
• Staff the farmer's market and farm retail shop, helping customers select fresh produce, baked goods, coffee, and gifts.
• Handle sales transactions accurately using a point-of-sale system.
• Maintain a clean and welcoming environment in all customer areas.
• Restock and organize inventory, including produce, farm products, and retail items.
• Provide excellent customer service, answering questions and enhancing the overall farm experience.
• Perform physical activities such as lifting up to 40 pounds and walking across farm terrain.
• Adhere to safety and health guidelines, including wearing appropriate footwear, sunscreen, and bug spray.
• Work as part of a team to ensure smooth daily operations and an enjoyable atmosphere.

Requirements

• Strong multitasker with willingness to adapt to a variety of roles.
• Strong communication and interpersonal skills, able to work in a fast-paced, customer-facing role with enthusiasm and energy.
• Ability to stand for long periods and work outdoors in various weather conditions.
• Willingness to learn about farm operations and share knowledge with guests.
• Must be 17 years of age or older.
• Must have reliable transportation.
• Demonstrate a willingness to learn about and convey the orchard's story and values.

Preferred Qualifications

• Experience working on a farm, in a market, or in a hospitality service role.
• Passion for farming, local food, and hospitality.
• Experience working with students in school settings.
• POS system experience.