Oracle Utilities Market Transaction Framework (MTF) Functional Lead
Accenture · Chicago, IL · 2 wk ago
Information Technology$70k–$196k/yrFull-time
About the role
We are seeking an experienced Oracle Customer Care and Billing (CC&B) / Customer Cloud Service (CCS) Functional Lead with deep expertise in the Market Transaction Framework (MTF).
Responsibilities
- Lead the functional design and configuration of the Oracle CCS Market Transaction Framework, including inbound and outbound market message processing, transaction types, and business rules.
- Serve as the primary functional expert for market transaction processing across deregulated energy markets, including enrollment, switch, move-in/move-out, meter reads, and billing determinant exchanges.
- Translate business and regulatory requirements into functional specifications, configuration documents, and system design artifacts aligned with Oracle CCS/CC&B standards.
- Collaborate with integration architects to define market message formats (EDI, XML, CSV) and orchestration flows between CCS and third-party market systems (ISOs, EDCs, MDMs).
- Lead and facilitate functional workshops, fit/gap analysis, and solution walkthroughs with client business stakeholders.
- Provide guidance on MTF-related configuration including transaction categories, processing rules, error handling, reprocessing logic, and market participant setup.
- Mentor junior functional analysts and coordinate cross-functional workstreams within the project team.
- Maintain traceability between business requirements, functional designs, configuration, and test cases.
- Support go-live readiness activities including cutover planning, hypercare, and post-production support for market transaction processing.
Requirements
- Minimum of 3 years of hands-on functional experience with Oracle CC&B or Oracle Utilities Customer Cloud Service (CCS).
- Minimum of 3 years of direct experience configuring and implementing the Market Transaction Framework (MTF).
- Minimum of 1 years of experience leading functional workstreams on full-lifecycle Oracle Utilities implementations.
- Minimum of 1 year of experience of the following, but not limited to - US Energy Market Regulatory, Oracle CCS/CC&B modules including Rates, Billing, Customer Information, and Service Orders as they interact with market transactions, functional design documents (FDDs), configuration workbooks, and test scripts.
- Bachelor's degree or equivalent (minimum 12 years' work experience).
Qualifications
- If Associate's Degree, must have equivalent minimum 6-year work experience.
- Bonus Points if:
- You have an Oracle Utilities CCS Cloud certification or equivalent training.
- You have experience with Oracle Integration Cloud (OIC) or similar middleware in the context of market transaction integration.
- You have a background in utility industry business processes (retail energy, distribution, metering).
- You have experience in agile/hybrid delivery methodologies.
- You have prior experience in a client-facing consulting or SI (System Integrator) environment.
Skills
- Strong understanding of Oracle CCS/CC&B modules including Rates, Billing, Customer Information, and Service Orders as they interact with market transactions.
- Experience with market message formats (EDI, XML, CSV) and orchestration flows between CCS and third-party market systems (ISOs, EDCs, MDMs).
- Excellent communication and collaboration skills, particularly with business stakeholders and integration architects.
- Ability to translate complex business requirements into technical solutions and maintain clear documentation.
- Strong analytical and problem-solving skills, with the ability to handle ambiguity and prioritize tasks effectively.
Benefits
- Market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage.
- A 401(k) plan.
- Bonus opportunities.
- Paid holidays.
- Paid time off.
Pay
Annual Salary Range: $70,350 to $196,000
Schedule
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.