Oracle Field Service Functional Senior Consultant
About the role
As a Functional Field Service Lead, you will support the onshore lead in driving functional design and delivery activities for Oracle Fusion Field Service Cloud implementations. You will take an active role in requirements gathering, developing personas and process flows, and crafting backlog grooming and functional testing processes, including participation in sprint demos.
Collaboration will be key, as you will work closely with business analysts, offshore developers, and cross-functional teams to ensure continued alignment on functional design, scope and user stories, and overall process execution. Strong communication and team delegation skills are essential, as you will contribute to a collaborative environment and maintain clear, effective client communication throughout project delivery.
Responsibilities
- Support the onshore lead in driving functional design and delivery for Oracle Fusion Field Service Cloud implementations
- Gather requirements, develop personas, and create process flows
- Craft backlog grooming and functional testing processes, including participation in sprint demos
- Collaborate with business analysts, offshore developers, and cross-functional teams to ensure alignment on functional design, scope, user stories, and process execution
- Lead projects or workstreams and manage multiple tasks in a fast-paced environment
- Provide clear guidance to others and maintain effective client communication
Skills
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
Qualifications
- Minimum of 6+ years relevant experience in a consulting or industry role, with a minimum of 6 years relevant consulting in Oracle Field Service operations
- Minimum of 4+ years of experience leading multiple project teams simultaneously on relevant engagements
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred Qualifications
- Oracle Field Service certification
- Exposure to other Oracle modules: Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
- Exposure to Construction industry
- Experience implementing Redwood UI
About the team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $113,800 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.