OR Scheduling Clerk G6

Position Summary

Responsible for procedure scheduling in perioperative settings. The OR Scheduling Clerk must be efficient and effectively use the resources surrounding operative events by accurate and timely scheduling of cases, personnel and materials according to policies, procedures, and guidelines. The OR Scheduling Clerk must review perioperative data to identify gross inaccuracies and missing data elements.

Essential Duties And Responsibilities

• Maximize operating room utilization by appropriately booking the right type of procedure cases by priority and length of time using case management software
• Create, move, cancel and reschedule cases for multiple services lines as needed; keep surgery schedule and wait list updated daily, adhering to local turnaround policy and guidelines
• Manage/edit case depot as needed
• Must review perioperative/ procedures, to identify any gross inaccuracies and missing data elements
• Verifies discrepancies and coordinates change to manager
• Secures patients chart and preparatory exams i.e.; history and physicals, lab, x-rays, and previous procedure reports, EKG-s and consents, etc
• Works closely with surgeons, OR scheduling administrators, department medical assistants, surgeons and other surgery schedulers. Knows when to seek additional information, prioritizes and performs several functions simultaneously and on a consistent basis.
• Performs specific scheduling functions in case blocks, KPHC, Optime/Snapboard, moving cases from depot rescheduling cases, edit cases, and maintaining waitlists
• Communicate changes to the appropriate personnel and other departments
• Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient records and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication related allergies and conduct screening questions
• Independently problem solve issues and maintain detailed records and statistics
• Submit monthly statistical reports on Excel
• Provide assistance to surgical or procedural patients by coordinating their dates; write letters to member concerning procedure or surgery issues as needed

Supervisory Duties

N/A

Corporate Compliance Accountability

Consistently supports the precepts of Corporate Compliance and Principles of Responsibility by maintaining confidentiality, protecting the assets of the organization, acting with integrity, reporting observed fraud and abuse complying with applicable state, federal, and local laws and program policies and procedures.

Competencies

• Problem Solving- Identifies and resolves problems in timely manner, gathers and analyzes information skill fully; develops alternative solutions.
• Customer Service- In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities and behaviors necessary to provide superior and culturally sensitive service each other, to our members, and to purchasers, contracted providers and vendors.
• Interpersonal Skills- Maintains confidentiality, treats co-workers, patients and facility visitors with respect.
• Oral Communication- Listens to get clarification to ensure that instructions and requests are fully understood.

Physical Demands

While performing the duties of this job, the incumbent is regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms and talk and hear. Occasional exposure to inpatients and outpatients who may be experiencing a wide range of acute and chronic medical conditions. The noise level in the work environment is usually moderate.

Work Environment

While perform the duties of this job, the incumbent is regularly exposed to moving technical parts. Occasional exposure to inpatients and outpatients who may be experiencing a wide range of acute and chronic medical conditions. The noise level in the work environment is usually moderate.