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About the role

The RN participates as a member of the health care team in delivering quality health care to patients, which supports Kaiser Permanente’s mission, vision and values. The RN provides a variety of nursing services both in person and by phone utilizing the nursing process and leadership skills to address acute and chronic needs of Health Plan members and other patients of the Kaiser Permanente Health Care Program. He/she works under the general direction of the designated supervisor.

Responsibilities

• Professional competencies
  • Demonstrates personal commitment to service and to socially relevant practice.
  • Demonstrates behaviors that illustrate commitment to KP Promise (quality you can trust, caring with a personal touch, convenient and easy and affordable).
  • Adheres to Quality of Service Standards and Behavioral Guidelines.
  • Demonstrates ethical and legal behavior in all professional activities.
  • Acts as an advocate for individuals, groups and communities.
  • Demonstrates accountability for own ethical behavior and for delegated actions.
  • Demonstrates responsible and accountable behavior concerning own work schedule.
  • Understands and supports Kaiser Permanente policies, legal considerations and professional ethics.
  • Adheres to Health Insurance Portability and Accountability Act (HIPAA) and confidentiality policies.
  • Utilizes a critical thinking approach to problem solve and make decisions.
  • Applies analytical reasoning, reflection and rational problem‑solving skills, using verifiable information, and clinical judgment, in order to choose among alternative solutions to clinical problems.
  • Fosters and uses innovative thinking to create alternative solutions.
  • Demonstrates the ability to analyze, synthesize and utilize data to provide optimal nursing care.
  • Understands and provides competent care to a diverse population.
  • Uses knowledge of cultural differences to provide nursing care that is sensitive to and consistent with cultural values, beliefs, and customs.
  • Provides culturally sensitive teaching materials to individuals, families and groups.
  • Practices health care team building and leadership skills.
  • Applies leadership skills to facilitate effective team functioning and operations of the module or department.
  • Role models and facilitates change within the health care team to respond to health care and organizational needs.
  • Directs, delegates and monitors quality of care delivered by the health care team and brings deviations to the attention of staff involved and the Team Leader.
  • Mentors new staff and assists with orientation and staff development needs.
  • Collaborates with Team Leader and Manager in setting quality standards for nursing care and in the development of policies and procedures.
  • Provides input to Team Leader and Manager about the job performance of other RNs, LPNs and unlicensed personnel in the health care team.
  • Demonstrates commitment to customer service.
  • Participates in population‑based care activities, including outreach and in‑reach to meet clinical targets.
  • Effectively identifies needs and provides prevention, early intervention and ongoing health education for panel population, individual patients and families.
  • Assists individuals and groups to learn self‑management skills that promote and protect health.
  • Develops teaching plans for individuals and groups related to health promotion and disease prevention.
  • Demonstrates technological literacy in using computerized information systems.
  • Accesses, evaluates and uses data and information from a wide range of resources.
  • Demonstr