Optometrist-Wausau, WI-LensCrafters
Requisition ID: 941945 | Store #: D00729 | LensCrafters Doctors Office | Full-Time
About the role
LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As an Associate Optometrist, you will deliver the brand promise and drive key results through collaboration and teamwork. This role ensures all patients receive the highest quality optometric care while maximizing practice growth in partnership with the Market Optometry Director (MOD), Store Market Manager (SMM), and team. You will serve as a leading ambassador of the LensCrafters brand, driven by passion and high standards.
LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join a global community of over 200,000 dedicated employees transforming the eyewear and eyecare industry.
Responsibilities
- Ensure executional excellence and winning results in partnership with the MOD and store team.
- Demonstrate commitment to exceeding results through strong competency in KPI management and high accountability.
- Position the brand as the leading optical provider within the community.
- Operate as a successful stakeholder to all leaders within the organization and local market.
- Prioritize patient/customer needs and deliver excellent service.
- Strive to exceed expectations on all KPIs.
- Convey a commitment to unsurpassed patient service by ensuring staff performs the following:
- Address all patients/customers' visual lifestyle needs.
- Make eyewear recommendations based on patients/customers’ needs.
- Explain each step of the eye exam and listen carefully to patients/customers.
- Utilize available tools and visual aids to summarize and ensure patients understand their vision, eye health, and overall well-being.
- Communicate effectively the need for annual eye exams and ensure patients are scheduled for their next exam in TAB.
- Conduct all services in accordance with protocol and accepted standards of care.
- Ensure all patients receive accurate diagnoses and appropriate recommendations.
- Establish a positive doctor/patient relationship.
- Utilize and leverage all technology to deliver unsurpassed patient/customer experiences.
- Maintain office systems and ensure a safe working environment for associates and patients.
- Maintain state licensure in good standing and practice to the full scope of that license; responsible for continuing education requirements.
- Provide effective training and guidance to team members using company-provided programs.
- Deliver clear, motivating, and constructive feedback in a timely manner to all associates.
- Create a positive culture aligned with corporate values; identify what motivates each individual and direct conversations and actions appropriately.
- Encourage associate decision-making at the level closest to the patient.
- Maximize partnerships through leadership, participation, and involvement.
- Take pride in the appearance of the office.
- Lead by example.
Requirements
- Doctor of Optometry degree.
- Commitment to quality patient care.
- Knowledge of current optometric theory and technology.
- Strong communication and listening skills.
- Problem-solving ability.
- Solid organizational skills.
Benefits
- First-class total rewards package, including health care, retirement savings, and paid time off/vacation.
- Competitive bonus and/or commission plan.
- Various employee discounts.
Pay
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.