Optometrist-Springfield, MO-LensCrafters (Springfield, Missouri, 65804)

LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. We’re committed to taking care of you so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions.

About the role

The Associate Optometrist is a leader in the organization, delivering the brand promise and key results through collaboration and teamwork. This role ensures all patients receive the highest quality optometric care by performing clinical protocols while maximizing practice growth through strong partnership with the MOD, SMM, and team. The Associate Optometrist serves as a leading ambassador of the brand, driven by passion and high standards.

Responsibilities

• Ensures executional excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Ensures the brand is known as the leading optical provider within the community.
• Operates as a successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer first and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed patient service by ensuring staff performs service process steps, including:
  • Addressing all patients/customers' visual lifestyle needs.
  • Making eyewear recommendations based on patients/customers’ needs.
  • Explaining each step of the eye exam and listening carefully to patients/customers.
  • Utilizing available tools and visual aids to summarize and ensure patients understand their vision, eye health, and overall well-being.
  • Communicating effectively the need for annual eye exams and ensuring all patients are appointed for their next exam.
• Conducts all services in accordance with protocol and accepted standards of care.
• Ensures all patients receive accurate diagnosis and appropriate recommendations.
• Establishes a positive doctor/patient relationship.
• Utilizes and leverages all technology to deliver unsurpassed patient/customer experiences.
• Ensures office systems are maintained.
• Maintains state licensure in good standing and practices to the full scope of that license; responsible for maintaining continuing education requirements.
• Provides effective training and guidance to team members using company-provided programs.
• Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Encourages associate decision-making at the level closest to the patient.
• Maximizes partnerships through leadership, participation, and involvement.
• Takes pride in the appearance of the office.
• Maintains a safe working environment for all associates and patients.
• Leads by example.

Requirements

• Doctor of Optometry degree.
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communication and listening skills.
• Problem-solving ability.
• Solid organizational skills.

Benefits

In addition to a competitive salary and bonus/commission plan, you may also be offered a first-class total rewards package, which may include:

• Health care benefits.
• Retirement savings plans.
• Paid time off/vacation.
• Various employee discounts.

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.

Schedule

Full-time.