Optometrist-Norridge, IL-LensCrafters
About the Role
LensCrafters is a place for visionaries, pairing state-of-the-art technology with a truly personal approach to eye care. As an Associate Optometrist, you will deliver the brand promise, ensure high-quality optometric care, and drive practice growth through collaboration with the MOD, SMM, and store team. You will serve as a leading ambassador of the LensCrafters brand, both inside and outside the organization.
LensCrafters is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join a global community of over 200,000 dedicated employees transforming the eyewear and eyecare industry.
Responsibilities
- Ensure executional excellence and winning results in partnership with the MOD and store team.
- Demonstrate commitment to exceeding results through strong competency in KPI management and high accountability.
- Position the brand as the leading optical provider within the community.
- Operate as a successful stakeholder to all leaders within the organization and local market.
- Prioritize patient/customer needs and deliver excellent service.
- Exceed expectations on all KPIs.
- Convey a commitment to unsurpassed patient service by ensuring staff follows service process steps, including:
- Addressing patients’ visual lifestyle needs.
- Making eyewear recommendations based on patients’ needs.
- Explaining each step of the eye exam and listening carefully to patients.
- Using available tools and visual aids to summarize and ensure patient understanding.
- Communicating the need for annual eye exams and scheduling follow-ups.
- Conduct all services in accordance with protocol and accepted standards of care.
- Ensure accurate diagnosis and appropriate recommendations for all patients.
- Establish a positive doctor/patient relationship.
- Effectively utilize technology to deliver unsurpassed patient experiences.
- Maintain office systems and ensure a safe working environment.
- Maintain state licensure in good standing and practice to the full scope of that license, including continuing education requirements.
- Provide effective training and guidance to team members using company-provided programs.
- Deliver clear, motivating, and constructive feedback in a timely manner.
- Foster a positive culture aligned with corporate values and motivate team members.
- Encourage associate decision-making at the level closest to the patient.
- Maximize partnerships through leadership, participation, and involvement.
- Maintain pride in the appearance of the office.
- Lead by example.
Requirements
- Doctor of Optometry degree.
- Commitment to quality patient care.
- Knowledge of current optometric theory and technology.
- Strong communication and listening skills.
- Problem-solving ability.
- Solid organizational skills.
Benefits
- First-class total rewards package, including health care and retirement savings.
- Paid time off/vacation.
- Various employee discounts.
- Competitive bonus and/or commission plan.
Pay
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements.