Optometric Technician - Training Provided!

Company Overview

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP‑affiliated practice locations serve 18 states and 80 markets, offering services that span the eye‑care continuum. For more information, visit www.eyecare-partners.com.

Location

Rocky Mount, NC – Tiffany

Benefits

• Full benefits package – medical, vision, dental, and life insurance
• 401(k) with employer matching
• Paid time off (PTO) and paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

Schedule

Full‑time. Offices are open Monday‑Friday, 8 am‑5 pm. Availability to work any shift within these hours, including occasional earlier or later times, is required.

Requirements

• High school diploma or GED equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on background check

Essential Functions

• Facilitate patient flow and assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries via phone, email, and in‑person
• Operate manual lensometer, auto‑lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment, including tonometer tip
• Perform general office duties and cleaning as assigned
• Maintain a positive, team‑oriented, patient‑focused work environment
• Commit to work hours that meet business needs, which may include weekends or schedule changes

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred
• Minimum of 1 year interacting with customers/patients or equivalent education/experience
• Favorable background check as required by state
• Proof of identity and right to work in the United States

Education and Experience

High school diploma or GED required.

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements

This role involves frequent walking (≈75%), sitting (≈50%), and standing (≈50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lb, possess strong fine‑motor skills, and use hands continuously for grasping, writing/typing, and technology operation. Visual and auditory acuity—including color, depth, peripheral vision, and focus adjustment—is required at all times. Occasional driving or climbing may also be necessary.