Optometric Technician - Training Provided!

Clarkson Eyecare is looking for an Optometric Technician in O'Fallon, MO to assist in providing a world-class Total Patient Experience. This role involves a wide range of duties, including operating optical equipment to perform initial testing and preparing patients for exams with an Optometrist.

Perks

• Full benefits package: medical, vision, dental, and life insurance
• 401k with employer matching
• Paid time off (PTO) and paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

Schedule

• Full-time position
• Offices open Monday–Friday 8am–7pm, Saturday 8am–1pm
• Must have open availability to work any shift within these hours, including occasional earlier or later shifts as needed

Requirements

• High school diploma or GED equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on background check
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Facilitate patient flow and assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Embrace and execute the Total Patient Experience to build relationships with patients while delivering great medical support
• Comply with all company policies and procedures, including HIPAA
• Practice urgency to value patients' and doctors' time
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment, including tonometer tip
• Interact courteously and professionally with all levels of employees
• Perform general office duties and cleaning as assigned by manager
• Create a positive work environment by being team-oriented and patient-focused
• Commit to work hours that meet business needs, which may include weekends, schedule changes, or extended hours

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and technology use
• Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus (required 100% of the time)
• Occasional driving or climbing may be necessary

Work is primarily performed in a standard office or clinical setting, with possible travel to other locations for essential job duties.