Optometric Technician - South East Eye Group (Blairsville)

Store #: 00T177 – Southeast Eye Group, Blairsville – Full-Time

About the role

Southeast Eye Group has provided superior patient care in our community and is committed to hiring team members dedicated to ensuring excellent vision care. Our practice fosters a work culture that supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible. In return, we provide a positive and supportive work culture, offer incentive opportunities, and support professional development.

Our practice strives to improve quality of life for patients by providing the finest in eye care, expert optical professionals, and an inviting environment. We offer a wide range of vision care services, including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, and Vision Therapy. Our optometrists utilize modern technology to deliver the best vision care.

This practice is part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with the aim of being the leading eye care provider in our community.

Responsibilities

• Assist with patient care and eye exams, including managing patient records and supporting patient flow.
• Perform various tests to aid the optometrist with vision examinations, such as visual acuity measurements, depth and color perception tests, and retinal imaging.
• Perform tests to aid the optometrist in accurate diagnosis and treatment within an appropriate time frame.
• Review prescriptions and patient information carefully; identify special needs and consult with optometrists, opticians, or the practice manager when necessary.
• Resolve situations involving dissatisfied patients quickly and effectively.
• Perform work accurately and thoroughly despite time pressure and patient volume.
• Handle and file all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Utilize appointment book/scheduling procedures and computer operations effectively.
• Operate the point-of-sale system, inputting patient information accurately and creating/tendering sales transactions following operational processes.
• Maintain a safe working environment for all team members and patients.
• Support compliance with visual merchandising in exam lanes, assessment rooms, and contact lens areas.
• Adapt to various examination scenarios and maintain a personable demeanor with patients and staff.
• Perform all pre-examination testing with accuracy and explain measurements to patients.
• Responsible for maintenance and disinfection of equipment; provide clinical support to the optometrist as needed.
• Work weekends and evenings to support business needs.
• Adhere to attendance and daily timekeeping requirements, company policies, and procedures.
• Maintain proper dress code consistently.
• Perform other functions as assigned by the practice manager or business needs.

Requirements

• High school graduate or equivalent.
• 2+ years’ experience in optometry, ophthalmology, or a healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (e.g., pre-exam testing, visual acuity).
• Coaching skills and strong communication/listening abilities.
• Problem-solving and organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks, and meet deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment and strong basic math skills.

Preferred Qualifications

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical.
• Optometric technician certification.

Benefits

• Competitive bonus and/or commission plan complementing a first-class total rewards package.
• Health care benefits.
• Retirement savings options.
• Paid time off/vacation.
• Various employee discounts.