Optometric Technician - Medical Assistant

About the Role

At America's Best, part of National Vision, the optometric technician plays a key role in maintaining efficient patient flow and assisting the optometrist by conducting pre-screenings and testing prior to the doctor’s examination. This position does not require optical experience or certification—training is provided. Every Sunday is a day off, as all locations are closed.

Responsibilities

• Ensure high-quality patient care and maintain a professional atmosphere in the doctor’s office and pretest room.
• Understand ocular terminology, diseases, and abbreviations.
• Explain preliminary examinations to patients and complete necessary paperwork and testing prior to the doctor’s examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening and review prescriptions or patient information to identify special needs.
• Consult with opticians, doctors, or retail management as needed.
• Ensure all equipment (doctor’s and pre-test) is properly maintained.

Requirements

• Previous retail or optical experience preferred but not required.
• Strong customer service skills and the ability to learn optical knowledge.
• Able to give clear and concise instructions to customers.
• Effective interpersonal and organizational skills.
• Detail-oriented with strong multitasking and time-management abilities.
• Professional attitude and appearance.

Benefits

• Competitive pay with bonus opportunities.
• Comprehensive health and dental insurance.
• 401k retirement savings plan.
• Flexible spending account.
• Generous paid time off and company holidays, including parental leave.
• Employee eyewear discount.
• Overtime pay when applicable.
• Training programs and access to educational courses.
• Emphasis on internal promotions and career advancement.