Optometric Technician - Medical Assistant

America's Best is part of National Vision, one of the largest optical retailers in the United States, with over 1,000 stores. Each location combines eyewear and eye care into one experience at a single low price.

About the role

The optometric technician plays a key role in maintaining efficient patient flow by assisting the optometrist with pre-screenings and testing before the doctor’s examination. This position does not require optical experience or certification—training is provided. All locations are closed on Sundays.

Responsibilities

• Ensure high-quality patient care.
• Maintain a professional atmosphere and appearance of the doctor’s office and pretest room.
• Understand ocular terminology, diseases, and abbreviations.
• Explain preliminary examinations to patients.
• Complete necessary paperwork and perform testing on patients prior to the doctor’s examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully to identify special needs.
• Consult with the optician, doctor, or retail management when necessary.
• Ensure equipment (doctor’s and pre-test) is properly maintained.

Requirements

• Previous retail or optical experience preferred but not required.
• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give clear and concise instructions to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Benefits

• Health and dental insurance.
• 401k retirement savings plan.
• Flexible spending account.
• Generous paid time off and company holidays.
• Parental leave.
• Employee eyewear discount.
• Overtime pay when applicable.
• Training programs and access to educational courses.
• Emphasis on internal promotions and career advancement.