Optometric Technician I - 057

Job Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Gather patient’s medical history
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Absorb and accurately document optometry exams and procedures as they are being performed by the doctor
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor
• Cook up patient scheduling and monitor patient flow throughout the office, properly communicating delays

Skills

• Excellent customer service skills and personal presentation
• Experience with electronic medical records, preferred but not required

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.