Optometric Technician

Job Responsibilities

• Understand, monitor, and ensure the smooth execution of office processes, including coding and optometric materials, insurance benefits, patient collection, and documentation
• Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls
• Support optometrists during eye exams by preparing patient, performing initial pre-tests, and recording results
• Accompany patients and parents during exams to pre-test the patient and assist Optometrist in scribing and finding a good fit for glasses
• Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops
• Help patients select frames and lenses based on prescriptions
• Process patient payments during check-in and check-out
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Previous experience in a vision practice is a plus
• Ability to tech, scribe, and perform optometric tasks
• Strong communication skills
• Proficiency in EHR systems
• Ability to train and lead a team of Optometric Assistants
• Ability to multitask and complete tasks correctly and on time
• Preferred knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software
• Bilingual a plus