Optometric Assistant/Receptionist

Education

• Minimum Qualification Requirements: High school diploma or GED equivalent is required.
• Secondary Education is preferred.
• Experience: Knowledge of Medical terminology is preferred.
• One to two years of experience as a receptionist or customer service representative in a hospitality, office or healthcare setting is required.
• Optical experience is preferred.

Skills/Knowledge

• Knowledge of ICD-CPT coding is preferred.
• Accurate, neat and able to complete tasks in a timely manner.
• Able to work alone and with initiative.
• Basic mathematic skills, computer and EMR preferred.
• Possess exceptional customer service skills.
• Able to interact with people from multiple backgrounds with respect and understanding.
• Knowledge of Electronic Medical Records preferred.
• Able to multitask, prioritize and use problem solving skills.

Physical And Mental Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The noise level in the work environment is usually moderate.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The work hours are 40 Hours per week during clinic hours.
• The physical demands include sitting, using hands to finger, handle, or feel objects tools or controls, walking, standing, reaching with hands and arms, lifting and/or moving up to 25 pounds, exhibiting sound and accurate judgment, supporting and explaining reasoning for decisions, displaying original thinking and creativity, solving problems practically, communicating well with patients, clients & community members, communicating effectively, verbally and in writing as required, demonstrating commitment to excellence and taking initiative to act on quality issues, paying attention to ensure accuracy and proper detail, continuously seeking improvement in services and standards, producing quantity of work that meets KPHC standards, managing time and can multi-task effectively, organizing time and priorities to achieve agreed results, overcoming obstacles and accepting responsibility, showing mutual respect for staff and values opinions of others and listening to their views, supporting a positive team environment in which members participate, respect and cooperate with each other to achieve desired results, being open-minded and committed to building strong multi/departmental relationships, demonstrating proactive and creative in tackling problems, looking for opportunities to grow and contribute, generating new ideas, volunteering for additional work, and supporting change and innovation, displaying safe behaviors, correcting unsafe conditions, maintaining a clean, organized work area, following infection control policies and procedures.

Job / Technical Knowledge

• Holds and maintains necessary knowledge to perform job responsibilities in an excellent manner.
• Understands any specialized equipment appropriate for the job including computer skills.
• Demonstrates a clear understanding of policies and procedures and complies with and applies them appropriately.
• Actively participates in on-the-job training.
• Takes an active role in obtaining additional job knowledge.

Personal Appearance

• Uses appropriate hygiene practices.
• Dresses in professional, neat, clean, appropriate attire.
• Wears nametag.

Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.