Options Technician (Tuesday–Saturday | 7:00 AM–4:00 PM)

About the role

As a Digital Engraver/Options Technician at Batesville, you will be responsible for receiving orders for Options Products (urns) to be shipped directly to funeral homes. Some of these products will be personalized using an engraving machine, while others will be non-personalized.

Pay

The expected pay for this role is $18.94 per hour. Actual compensation within this range may be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.

Benefits

• Immediate eligibility for comprehensive medical, dental, and vision insurance, as well as prescription coverage
• Short-term disability and Employee Assistance Program (EAP)
• Generous 401K matching program
• Paid time off
• Opportunities for development and advancement

Responsibilities

• Engrave urns and caskets based on custom orders using CNC engraving machines (laser, mechanical engravings, or sand blasting)
• Assist with shipping and receiving in the Options Department
• Inspect urns to ensure they meet exceptional quality standards
• Maintain accurate order fulfillment and inventory control
• Complete general administrative and warehouse duties as directed
• Maintain and troubleshoot engraving equipment
• Maintain all daily reports and reporting collectively as a group
• Interact and communicate with Batesville-based Options associates and Options customers
• Maintain compliance with monthly and quarterly training
• Other duties may be assigned

Requirements

• 1 to 3 years of related work experience and/or training
• Basic computer skills (Microsoft Office Suite)
• Strong verbal and written communication skills
• Ability to make quality judgments and handle inventory issues, poor quality, and correct inventory counts
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondences, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public

Nice to Haves

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Knowledge of programs such as CorelDRAW 10

Physical Requirements

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear
• May occasionally be required to crouch or lift items as heavy as 50 lbs
• May require the ability to see with clarity at both near and far distances

About Batesville

A cornerstone in the death care industry, Batesville has distinguished itself through a commitment to quality, service, and innovation. For over 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader in providing burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology solutions.

Batesville values its associates and strives to attract, hire, and develop the best talent. The company culture is built on five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

Batesville offers opportunities for development, encourages work-life balance, and supports community engagement through fundraising events and volunteer programs.