Optician III - 153
Keplr Vision · Franklin, TN · 3 wk ago
HealthcareFull-time
About the role
The primary responsibility of this position is to ensure that all patients receive the best quality of care at all times.
Responsibilities
- Review Physician’s prescriptions and orders based on medical charts
- Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
- Provide honest but compassionate feedback about aesthetic choices in frames
- Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
- Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
- Communicate with physician with questions or concerns about prescriptions and other eye-related issues
- Mentor and train others
- Perform adjustments and repairs of eyewear
- Place optical orders with a general understanding of insurance benefits
- Independently troubleshoot
- Operate lensometer and other tools to achieve proper fitting
Requirements
- 0-3 years of experience
- ABO Certified
- Excellent customer service skills and personal presentation
- Good organizational and multitasking abilities
- Coachable—open to feedback and continual improvement
- Flexible and adaptable
- Professional phone and office etiquette
Schedule
Full-time (FT), non-exempt