Optician I - Nittany Eye Associates - Windmere

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Skills

• Excellent customer service skills and personal presentation
• Good organizational and multitasking abilities
• Coachable – open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette
• Optical experience preferred but not necessary – training provided

About the role

This position may require travel to any of the five Nittany Eye Associate locations and is not tied to a specific location. It reports to the Practice Manager or their designee. The role is full-time, non‑exempt, and part of the Opticians department.