Optician
SSM Health · Waupun, WI · 1 wk ago
HealthcareFull-time
About the role
Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Become part of our optical team and help patients see and feel their best.
Job Summary
Fills patient prescriptions for glasses and at some locations contact lenses.
Responsibilities
- Interprets and analyzes current prescription and reviews historical information to ensure changes are consistent and reasonable.
- Recognizes inconsistencies and irregularities in prescription history.
- Contacts doctor for discussion if there are questions.
- Troubleshoots basic and advanced vision complaints related to eyeglasses and at some locations contact lenses.
- Assists patients with selection of eyewear, determines proper frame and lens selections while also considering prescription implications.
- Effectively demonstrates features and benefits to reinforce value to the customer while maximizing sales.
- Takes necessary optical measurements (e.g. pupillary distance (PD), seg heights, custom fit to wear lens measurements) with a high degree of accuracy.
- Explains the procedures and reasons for them to customer.
- Accurately and comfortably fits eye wear to customer’s satisfaction.
- Demonstrates proper eyeglass cleaning and storage techniques and suggests products to assist them.
- Inspects all jobs that come in with a lensometer (manual or automatic) for prescription verification using department and American National Standards Institute (ANSI) standards as guidelines for quality control.
- Requests corrections as necessary from lab.
- Responsible for managing on site inventory within directed budgets, including frames, miscellaneous supplies and over the counter accessory items.
- Assists in dispensing contact lenses at some locations.
- Maintains a working knowledge of available insurance and safety plans.