Jobs · Customer Service · New York

OPTICAL SALES ASSOCIATE (ALL GENDERS) I New York Soho

MYKITA · New York, United States · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

For our MYKITA store in New York Soho, 458 Broome St, we are looking for a highly motivated Optical Sales Associate (all genders) to join our team. As a key member of the team, you will provide exceptional service to an international clientele, guide customers through the selection of our high-quality eyewear, and actively promote our products and services.

Responsibilities

  • You expertly sell MYKITA’s premium frames and lenses to a diverse clientele, tailoring recommendations to individual needs.
  • Eyewear dispensing, adjustments, repairs, and maintenance are carried out by you, supported by comprehensive training to ensure the highest standards.
  • You represent MYKITA’s brand, vision, and values, consistently upholding our commitment to quality, craftsmanship, and innovation.
  • Delivering a highly personalized and memorable customer experience is a central part of your role.
  • You perform precise lens measurements and manage the ordering process with accuracy and care.
  • Administrative tasks are handled efficiently by you, supporting the smooth day-to-day operation of the store.

Requirements

  • You bring at least one year of experience in a retail optical environment.
  • A strong passion for consulting and selling high-end eyewear to an international clientele defines your profile.
  • Attention to detail, combined with a clear focus on quality and service, is one of your strengths.
  • You work independently, with a structured and well-organized approach.
  • Excellent verbal and written communication skills, including a professional and timely approach to customer correspondence, are essential.
  • A highly motivated and team-oriented mindset characterizes your way of working.
  • Flexibility to work weekends is required.
  • You are fluent in English; additional language skills are considered a plus.
  • Lens edging skills are beneficial, but not required.

Benefits

  • You receive a competitive salary package, complemented by health benefits and paid time off.
  • Working in a newly opened MYKITA store in Beverly Hills, you contribute to building the store from the ground up.
  • You can expect to work with high-quality products and state-of-the-art optical technologies in a design-driven environment.
  • As part of an international team, you experience a strong sense of collaboration, individuality, and shared brand values.

Schedule

  • Flexibility to work weekends is required.

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