Optical Retail Sales Associate FT Santa Fe, NM #206

About the role

Join one of the nation’s top optical retailers and help improve lives by assisting people to see better. Eyemart Express was founded over 30 years ago with one friendly shop in Appleton, WI, and has since expanded to over 245 locations in 42 states. We deliver quality eyewear at great prices, with local labs in stores, eye exams, and same-day delivery on glasses—so our customers never miss a moment.

The earning potential for this full-time role is competitive, inclusive of base pay and incentives.

Responsibilities

• Guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs.
• Ensure accurate measurements and prescription information for lab technicians, oversee the production process, and provide personalized care when dispensing glasses.
• Provide exceptional customer service using optical expertise and product knowledge to meet customer needs with personalized and informed interactions.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using the Point of Sale system.
• Educate patients on eyeglass care and process insurance claims.
• Maintain up-to-date product knowledge and create/manage patient files with confidentiality.
• Interpret prescription requirements, take necessary measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Requirements

• High School Diploma or GED.
• Optical industry experience is a plus.
• Excellent verbal and written communication skills.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements.
• Opportunities for advancement.

Schedule

We strive to be as flexible as possible with scheduling needs to ensure work-life balance for our team members.