Optical Retail Sales Associate FT Raleigh, NC #177
For over 30 years, Eyemart Express has delivered everything a patient needs—starting with one friendly shop in Appleton, WI and expanding to over 245 locations in 42 states. Today, we’re celebrated for promptly delivering quality eyewear at great prices, with local labs in stores, eye exams, and same-day glasses delivery. Join one of the nation’s top optical retailers and help improve lives by helping people see better.
About the role
As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses. Earning potential is competitive, inclusive of base pay and incentives.
Responsibilities
- Provide exceptional customer service using optical expertise and product knowledge to meet customer needs
- Stay informed about sales, promotions, and company policies
- Process payments and refunds using our Point of Sale system
- Educate patients on eyeglass care and process insurance claims
- Maintain up-to-date product knowledge and create/manage patient files with confidentiality
- Interpret prescription requirements and take necessary measurements
- Prepare work orders and inspect final products for accuracy
- Adjust and repair frames as needed
- Price, stock, and organize merchandise
Requirements
- High School Diploma or GED
- Optical industry experience is a plus
- Excellent verbal and written communication skills
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Matching 401k
- Short-Term and Long-Term Disability
- Life Insurance
- Fully paid benefits to maintain licensing requirements
- Opportunities for advancement
Schedule
We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs.